Faq

よくある質問

About payment

How do I pay?

Please note that credit cards are accepted only.

About reservations

Can I stay overnight?

Please check your "Coubic" reservation and, if possible, make a reservation there and let us know that your stay is extended.

Is there a cancellation fee?

If it is less than one week from the date of booking, 30% of the room rate will be charged.

How do I cancel?

You can cancel from "Coubic" you made a reservation.

How many people can stay at the hotel?

It is limited to 6 people.

Can I bring my pet?

I'm sorry. Pets are not allowed.

Can I make a reservation by phone?

Reservations can only be made through the reservation system on this site.